fu77's Privacy Policy

0 Introduction

fu77 ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. When you use the fu77 website, register an account, or use our services, we collect certain personal information. This Privacy Policy ("Policy") will tell you:

• What information we collect and why;
• How that information is used and stored;
• In what circumstances information may be shared with third parties;
• What steps you can take regarding your rights and choices.

By using this website, you are considered to have accepted the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.

1 What Information We Collect

fu77 collects only the information that is essential for the proper operation of our services. The types of information and their purposes are listed below:

1.1 Information You Provide Directly

When you register or contact us, you provide the following information yourself:

• Full name and date of birth (for age verification);
• Email address and contact details;
• National ID or passport number (for KYC verification);
• Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account);
• Account password (stored in encrypted form).

1.2 Automatically Collected Information

When you browse our website, certain information is collected automatically:

• IP address and device information;
• Browser type and operating system;
• Page visit times, duration, and navigation patterns;
• Cookies and session data (see Section 7 for details).

1.3 Transaction and Gaming Information

We store information about your gaming activity, deposit and withdrawal history, bonus usage records, and VIP level progress. This information is used for account management, dispute resolution, and implementing responsible gaming policies.

2 How We Use Your Information

The collected information is used for the following legitimate purposes:

We do not sell your information to third parties for marketing purposes. You can opt out of any promotional communications at any time.

3 Sharing Information with Third Parties

fu77 treats your privacy with the highest importance. We may share your information with third parties only in the following limited circumstances:

3.1 Payment Processing Partners

Financial information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is sent to the relevant payment service provider. This information is used solely for the specific transaction, and the payment providers' own privacy policies apply.

3.2 Technology Service Providers

Technology partners who assist in operating our platform (server hosting, analytics, fraud prevention) may access limited information under contractual confidentiality terms. They may not use this information independently without our instruction.

3.3 Legal Obligations

We may be legally required to provide information in response to applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities.

3.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity, but always within the scope of this privacy policy.

4 Data Security Measures

fu77 applies industry-standard security measures to keep your personal information safe. The key components of our security framework are as follows:

• SSL/TLS Encryption: All data transmitted on our website is protected through SSL encryption technology. You can confirm this by looking for the padlock icon in your browser's address bar.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorized staff who need it for their work can access your information.
• Regular Security Audits: We conduct regular security reviews to identify potential vulnerabilities and ensure they are addressed promptly.
• Data Minimization: We collect only the information that is necessary, and after a specific purpose is fulfilled, unnecessary data is securely deleted.
• Two-Factor Authentication: Two-factor authentication is available for added protection of your account.

No security measure is completely risk-free. If you believe your account security has been compromised, please notify us immediately at [email protected].

5 Data Retention Period

fu77 retains your information only for as long as it is necessary. The following policies apply:

• Active Accounts: All relevant information is retained while your account remains active.
• Closed Accounts: Even after an account is closed, financial transaction records may be retained for a specified period as required by law.
• Dispute-Related Information: Relevant information will be retained until any ongoing dispute, investigation, or legal process is resolved.
• Analytics Data: Anonymized analytics data may be retained for an extended period, but it is not linked to any individual.

At the end of the retention period, information is securely deleted or anonymized.

6 Your Rights and Choices

As a user of fu77, you have the following rights regarding your own information:

6.1 Right to Access

You can request at any time to know what information we hold about you. Send an email to [email protected] and we will respond within a reasonable time.

6.2 Right to Correction

You have the right to request correction if the information we hold is inaccurate or incomplete. You can update many details yourself through account settings.

6.3 Right to Deletion

In certain circumstances you may request deletion of your information. However, some information may be required to be retained for a specified period due to legal obligations or ongoing disputes.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, contact us. This opt-out applies only to marketing communications — you will always receive important messages related to your account.

6.5 Closing Your Account

If you no longer wish to use fu77's services, you can contact the support team to request account closure. After closure, the data retention policy under Section 5 will apply.

7 Cookies and Tracking Technologies

The fu77 website uses cookies and similar technologies. Cookies are small text files stored on your device that improve your browsing experience.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Maintaining login sessions, ensuring security, and remembering your preferences are examples of essential cookies. These cookies cannot be disabled.

7.2 Analytics Cookies

We use analytics cookies that help us understand how users are using our site. This information is collected in anonymized form and is used to improve the site.

7.3 Cookie Management

Cookies can be disabled or deleted from your browser settings. However, disabling cookies may limit some features of the website. Instructions for changing cookie settings in various browsers can be found in the browser's help section.

8 Protection of Minors

fu77 strictly provides services only to those aged 21 or above. We do not intentionally collect information from anyone under 21.

We follow an age verification process at registration. If we learn that someone has opened an account in violation of the age requirement, that account will be closed immediately and the related information will be deleted.

If you are aware that a minor is using our platform, please notify us immediately at [email protected].

9 Third-Party Services and Links

Our platform may include services from game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe) and payment processors (bKash, Nagad, etc.). These third-party services have their own privacy policies and fu77 is not responsible for them.

It is recommended that you review the privacy policy of any third-party service before using it.

10 Policy Changes

fu77 may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the website. The date of the change will be shown at the top of the page as "Last Updated".

Continued use of the platform after changes will be considered acceptance of the new policy. We encourage you to visit this page regularly to stay informed about the latest policy.

11 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact us. Our dedicated privacy team is ready to assist with your inquiry.

We treat your privacy not just as a policy document, but as a fundamental right. fu77 is always committed to protecting your information.